Our Mission, Vision & Values

VanGo Van lines Mission, Vision and Values (MVV) are the guiding principles of our organization. From how we treat our customers, to how we treat one another, we look to our MVV for guidance continuously.

VanGo Van Lines Mission is to deliver superior service by promoting a culture that is customer-centric, empowers employees and maximizes profitable growth. This Mission defines our approach and strategy to doing business every day.

We’re focused on our internal and external customers and what their needs and expectations are of us. Being customer-centric means that we can make the right decisions for each client and customer, every time. Empowering our employees is critical to instilling the confidence and trust in our team for them to make the right decisions for the customer in the moment and making things right, right away. We hope that you’ll find this evident when working with our team. Being profitable means being viable. In order for us to continue to serve our customers and to take care of their moves, we must be sustainable to allow us to reinvest in the company and talent. By being financially successful, we’re better able to retain, train and support those who make our moves happen every day.

Our Vision serves as the cornerstone of our organization, simply: Be the best moving services company, period. If you ask any member of the VangGo team what our ultimate goal is, they’ll respond with our simple but bold vision statement. It’s simply what we do and what we’re about.

Our Values

VanGo’s six core values:

  • Empowered Accountability: You are VanGo to the customer. When a challenge arises, we are personally responsible for taking ownership and providing a timely and clear resolution.
  • Integrity: We show respect and integrity to our customers, partners and each other in all that we do and at all times, even when no one is watching.
  • Unwavering Commitment: We are committed to our customers, each other and our VanGo values with steadfast resolve.
  • Fearless Communication: Let your voice be heard, and listen!
  • Infectious Positivity: People want to be around and do business with people who are positive and happy. There are two ways to look at every situation – we focus on the positive side.
  • Purposeful Agility: Flexibility is the key in developing long-term business success. But we do it with purposeful planning.
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